Question 1

Who is this product for?

Accepted Answer

Adjust Square is built for insurance teams that handle contents claims - specifically field adjusters who document inventory on-site and desk adjusters who review pricing and generate estimates.

Question 2

Where is this available?

Accepted Answer

Adjust Square is available across the United States. All product data in our database is sourced from US retailers and suppliers.

Question 3

What is your pricing model?

Accepted Answer

We offer a monthly per-seat subscription that includes full access to both Contents Inventory and Contents Estimation. Early access teams lock in founding member pricing before rates increase at general availability.

Question 4

What does onboarding look like?

Accepted Answer

1. Discovery call - A 30-minute conversation to understand your workflow. 2. Product demo - After signing a mutual NDA, we walk you through the full platform. 3. Trial - Start with a 50-item trial. Most teams are up and running within 1-5 days.

Question 5

Can I search by UPC, MPN, or SKU?

Accepted Answer

Yes. You can search by product name, Universal Product Code (UPC), Manufacturer Part Number (MPN), or Stock Keeping Unit (SKU).

Question 6

Where does the product data come from?

Accepted Answer

Our proprietary database includes over 500 million products sourced from major retailers and suppliers across the United States. The data is continuously updated to reflect current pricing and availability.

Question 7

How accurate is the AI-powered pricing?

Accepted Answer

Our AI achieves 90% accuracy on first-pass replacement matches. For the remaining items, desk adjusters can review and adjust with one-click editing.

Question 8

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We sign a mutual NDA before any demo or data sharing, and your claim data is never used to train AI models or shared with third parties.

Question 9

Can I upload my own inventory spreadsheet?

Accepted Answer

Yes. You can import inventories directly from Contents Inventory or upload your own Excel spreadsheet using our template.

Question 10

Do I need to install anything?

Accepted Answer

Contents Estimation is a web portal that runs in your browser - no installation needed. Contents Inventory is a mobile app for on-site capture that works offline and syncs when you reconnect.

Question 11

What if the AI picks the wrong replacement item?

Accepted Answer

You always have the final say. Every AI-selected replacement can be reviewed, edited, or swapped with one click in the estimation portal.

Question 12

Is there a long-term contract?

Accepted Answer

No. Adjust Square is a monthly subscription. You can adjust your seat count or cancel at any time - no long-term contracts or cancellation fees.

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